Thursday, June 16, 2016

Postman Mobile App – the launch and after.

Every once in a while an idea comes alive and takes the world by storm.  In the fast paced technological world of today, ideas often evolve and come to life as mobile Apps, and every once in a while an App is launched that revolutionizes the way we live and perceive our lives. The new Postman Mobile App (PMA) is a harbinger of the many good things that are coming the way of India Post.

Bhandup East Post Office

PMA was successfully inaugurated by SSPOs Bipasha Das at Bhandup East Post Office in Mumbai on 10.06.2016. The launch of this App is first not only in Mumbai Postal Region but also in Maharashtra Postal Circle. The all too familiar image of your neighbourhood postman will now be a tad more familiar - in sync with the pulse of today’s tech savvy world, where a touch of your finger is enough to turn your imaginations into reality.  

PMA is an Android based mobile App designed and developed by Centre of Excellence in Postal Technology (CEPT), Mysore. It is useful to reduce the time lag between actual delivery and updation in the system and further reduce the delay in updation in the central server. It can be used by Postman and other delivery staff for all accountable articles such as Speed Post, Express Parcel, Business Parcel and Registered Post including COD parcels and enables electronic capturing of delivery data by Postman and is also capable of acknowledgement of delivery. The customer signs online and hence a more authentic verification is enabled. In this way the postman delivers letters fast, accurately and safely while the customer also gets the satisfaction of receiving and authenticating in a modern and hassle free manner.

Distribution of mobile phones to Postmen by Bipasha Das, Sr. Superintendent
To mark the inauguration of PMA,  
Mobile handsets were distributed amongst the Postman staff and 2 Speedpost articles were successfully delivered to customers using the App. In the subsequent days, a few hundred  Speedpost articles have been delivered using the App, and the pilot exercise already looks like a winner.


Poised to be a step ahead in the digital progress of the nation, the new App is all too suited to strike a chord with the younger generation, while at the same time embracing the Post Office’s loyal customers and making each and every resident of the country a part of the digital revolution. PMA is an idea whose time has come. It’s an idea that is taking us across to the other side of the digital divide. 


Monday, June 6, 2016

Mobile App for mail delivery to be launched in Mumbai.


Bhandup East PO has been selected as the first post office in Maharashtra for deploying the Postman Mobile Application (PMA), which enables the postmen to complete the capturing of mail delivery data in real time, using their mobile phones.

PMA is an Android based mobile App designed and developed by the Centre of Excellence in Postal Technology (CEPT), Mysore. It can be used by Postman and other delivery staff for delivering various postal articles including cash on delivery. It enables electronic capturing of delivery data by Postman and is also capable of obtaining acknowledgement of delivery.

The date, time and location are captured automatically the moment the article is delivered. This eliminates possibility of inaccurate capturing of the same during manual delivery. This also helps India Post to analyse delivery performance in a more realistic manner and improve transit time KPI.

Customers can track delivery of articles the moment they are delivered.

PMA supports popular services like Speed Post, Registered Letter, Registered Parcel, Electronic Money Order, and Cash on Delivery and delivery of articles to bulk customers.


A training programme for the post master and postmen on PMA was held at Bhandup East post office on 4th June 2016.  Prakash Shewale, Senior Superintendent of Post Offices led the session. The features of PMA were explained to the postmen, which was followed by a comprehensive demonstration and practical training.